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FAQ's

Adaptive Clothing Showroom – Caregiver FAQ

A simple, caregiver‑friendly guide to adaptive clothing, anti‑strip suits, tear‑resistant apparel, and dressing solutions for seniors, autism, dementia, and special needs.

Do you have a physical showroom?

Adaptive Clothing Showroom began as an in‑person “showroom” experience inside nursing homes in the tri‑state area. Residents and caregivers could shop in a boutique‑style setting. Today, we operate primarily online so families and facilities nationwide can access adaptive clothing quickly and easily.

What is adaptive clothing?

Adaptive clothing is designed to make dressing easier for seniors, people with disabilities, and individuals with limited mobility. Features include back‑snap tops, open‑back nightwear, and easy‑on pants that reduce strain for caregivers.

What clothing helps prevent undressing?

Prevent‑undressing suits and anti‑strip bodysuits help reduce unsafe disrobing for individuals with dementia, Alzheimer’s, or autism.

What is anti‑rip or tear‑resistant clothing?

Anti‑rip suits are reinforced garments designed for individuals who tear clothing due to behavioral or sensory challenges. They provide durability, safety, and peace of mind for caregivers.

Why do larger sizes cost more?

Larger sizes require more fabric and higher production costs. Instead of charging one high flat rate for all sizes, we price each size fairly so smaller sizes stay affordable and larger sizes reflect the additional material needed.

Do you ship internationally?

Yes. We ship worldwide via USPS First Class International (most economical) or Priority Mail International.

Which garments go up to size 6X?

Visit our Plus Size Adaptive Clothing section. All items in this category are available in sizes Small through 6X.

How do I redeem my Rewards Points?

Click the “Rewards Program” tab at the lower left of your screen. You’ll see your current points and available redemption options.

What is adaptive clothing?

Adaptive clothing is designed to make dressing easier for seniors, people with disabilities, and individuals with limited mobility. Features include back‑snap tops, open‑back nightwear, and easy‑on pants that reduce strain for caregivers.

What clothing helps prevent undressing?

Prevent‑undressing suits and anti‑strip bodysuits help reduce unsafe disrobing for individuals with dementia, Alzheimer’s, or autism.

What is anti‑rip or tear‑resistant clothing?

Anti‑rip suits are reinforced garments designed for individuals who tear clothing due to behavioral or sensory challenges. They provide durability, safety, and peace of mind for caregivers.

Can I return adaptive clothing if it doesn’t fit?

Yes. You may return new, unworn items within 30 days of delivery for a full refund (minus shipping fees). Items must be clean, unwashed, and have all original tags attached.

Can I try items on?

Absolutely. Trying items on is fine. Please try on only one item per size to keep the rest eligible for return.

Which items are non‑returnable?

For hygiene and customization reasons, we cannot accept returns on boxers, briefs, incontinence underwear, customized garments, altered garments, or clearance items.

Do you offer free return shipping?

We do not offer return labels. You may return items using any carrier, including USPS, UPS, or FedEx.

How long does it take to receive my refund?

Refunds are typically completed within 1–2 weeks, including transit time, inspection, and bank processing.

Do you offer extended holiday returns?

Yes. During the holiday season, we extend our return window to 60 days for easy gift exchanges.

Where do I send my return?

Adaptive Clothing Showroom
30 Remsen Ave
Monsey, NY 10952 USA

What should I include in my return package?

Please include a copy of your sales receipt and clear return or exchange instructions.

Still have a question?

We’re here to help. Contact us anytime — we’re happy to assist caregivers, families, and facilities.